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PRIVACY POLICY


This privacy policy sets out how we use and protect any information that you supply when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this policy.

By using our web site, you consent to the collection, storage and processing of your personal information by us in the manner set out in this policy. We may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

THE INFORMATION WE COLLECT

We may collect the following information:

- Your name and contact details.
- Any additional information you choose to supply on our contact form.
- The IP address of the computer used to access this website and details of the pages visited.

HOW WE USE YOUR INFORMATION 

We use your name, contact details and any additional information you choose to supply for the sole purpose of responding to any inquiry that you submit via our contact form.

We use your IP address to help diagnose problems with our server and to administer our website. We monitor customer traffic on an aggregate basis in order to help us develop and improve our web site. 

In order to process your application we will supply some of your personal information to TransUnion International UK Limited, which is a credit reference agency providing services such as credit risk and affordability checking, fraud prevention, anti-money laundering, identity verification and tracing.

TransUnion will use your personal information to provide services to us and its other clients. We use their services in order to assess your creditworthiness, check your identity.  More information about TransUnion and the ways in which it uses and shares personal information can be found in its privacy notice at https://www.transunion.co.uk/legal/privacy-centre.


SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

COOKIES

A cookie is a small file that can be stored by your browser on your computer's hard drive.

When you access this website you will be assigned a session ID that is stored in a cookie. The session ID will only last for the duration of your visit to this site. Each time you visit the site you will be given a different session ID.

You can usually configure your browser so that it will not accept cookies. However, this may impact on your ability to use parts of this website. 

LINKS TO OTHER WEBSITES 

Our website may contain links to enable you to visit other websites of interest easily. However, you should note that we do not have any control over third party websites.

Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

The person responsible for all matters concerning the privacy and processing of personal data (the "Data Controller") is:

Ian Walters
Ian Walters Property Letting & Management
29 The Landings
Penarth
CF64 1SR

The Data Controller can be contacted by e-mail at info@ian-walters.co.uk or by writing to the above address.

YOUR RIGHTS

Under the General Data Protection Regulation (GDPR) you have certain rights regarding your data.

You have the right to:

- ask us for a copy of any data we hold about you.
- have any data that is incorrect, corrected.
- object to the use of your data.
- have your data provided to you to take elsewhere in a suitable format.
- have your data deleted in certain circumstances.

If you wish to exercise any of these rights then please contact our Data Controller as described above.

You also have the right to lodge a complaint about the use of your data with the Information Commissioner’s Office (ICO). Information about the ICO and how to make a complaint can be found on their website at www.ico.org.uk.
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